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FAQ


1. Where are the shutters made?

All of our shutters are made right here in the USA.

2. How long till my order ships?

Orders typically leave our factory within 7 days but we can ship in as little as 3 days if desired (Rush Fees may apply).

3. Are your products environmentally safe?

Yes, on all of our products we use water based no toxic paint. The synthetic shutters are designed to have very low VOCs as well as be water replant and fire retardant. All wood is harvested from America sustainable forests.

4. Can I get shutters for a custom shaped window or door?

Yes, in many areas across the USA we can have a designer come to your home for a free in home design consultation but we do not currently sell custom shapes over the web. We can manufacture a shutter for any shape or size window or door through our network of designers. To request a free consultation for a specialty shape please fill out the form HERE.

5. How do I measure and install my shutters?

You can find all of our supporting documents ­HERE

6. My shutter does not fit properly, what can be done?

Our customer service department can assist you in the installation process / troubleshooting or, in extreme cases, getting a remake processed.


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